Terms & Conditions
Last updated: 30 June 2025
Welcome to Charlotte & Grace. These Terms and Conditions govern your use of our website Charlotte & Grace and the purchase of products from our store.
By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
1. Company Information
Business Name: DKX LLC
Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801
Country of Registration: United States
VAT/Tax ID (if applicable): 2024-001458582
Email: info@charlottegracejewellery.com
Phone Number: +1 2533 995394
2. Eligibility
By using this site, you represent that you are at least the age of majority in your country or state of residence. If you are under the age of majority, you may only use our site under the supervision of a parent or legal guardian.
3. Products and Pricing
We strive to ensure that all details, descriptions, and prices appearing on the website are accurate. However, errors may occur. Prices are subject to change without notice.
All products are subject to availability, and we reserve the right to limit the quantities of any products or services that we offer.
4. Orders and Payments
Once an order is placed, you will receive an email confirmation. This email does not constitute acceptance of your order but serves as an acknowledgment of receipt.
Accepted payment methods: Visa, MasterCard,
We reserve the right to refuse any order at our sole discretion.
5. Shipping and Delivery
Shipping Locations: United States
Estimated Delivery Time: 7 business days
Shipping Fees: Free shipping
We are not responsible for delays caused by the shipping provider or customs clearance.
6. Returns and Refunds
We accept returns within 30 days of delivery, in accordance with consumer protection laws in United states .
To be eligible for a return, your item must be unused and in the same condition that you received it.
Please contact us at info@charlottegracejewellery.com before returning any product. Refunds will be processed to the original method of payment.
More info can be found in our Return Policy.
7. Warranty and Liability
Our products come with the warranties required by applicable consumer protection laws in United States.
To the extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Prohibited Uses
You may not use our products or website for any illegal or unauthorized purpose. You agree not to violate any laws in your jurisdiction, including but not limited to copyright laws.
You must not transmit any viruses or malicious code.
9. Privacy Policy
Your submission of personal information through the store is governed by our Privacy Policy. We take privacy and data protection seriously and comply with applicable laws such as the GDPR .
10. Modifications to Terms
We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.
11. Governing Law
These Terms and any disputes arising out of them shall be governed by and construed in accordance with the laws of United States, without regard to its conflict of law provisions.
12. Contact Information
Questions about the Terms of Service should be sent to us at:
Email: info@charlottegracejewellery.com
Mailing Address: 30 N Gould St Ste R, Sheridan, WY 82801
Phone: +1 2533 995394