Privacy Policy

Last updated: 30 June 2025

This Privacy Policy describes how Charlotte & Grace  collects, uses, and protects your personal information when you visit or make a purchase from charlottegracejewellery.com.

By using our Website, you agree to the collection and use of information in accordance with this policy.

 

 

1. Company Information

Business Name: DKX LLC

Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801

Country of Registration: United States

Email: info@charlottegracejewellery.com

Phone : +1 2533 995394

 

 

2. What Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party providers)

b. Information Collected Automatically

  • IP address

  • Browser type and version

  • Device type

  • Cookies and usage data

  • Referral source and time of access

  • Pages visited and time spent

 

 

3. How We Use Your Information

We use your personal information for the following purposes:

  • To fulfill and manage your orders

  • To process payments securely

  • To communicate with you about your orders, returns, or inquiries

  • To send promotional emails (only with your consent)

  • To detect, prevent, and address technical issues or fraud

  • To comply with legal obligations

 

 

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Your consent

  • The performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests, where those interests are not overridden by your rights

 

 

5. Sharing Your Personal Information

We may share your information with:

  • Payment processors: [e.g., Stripe, PayPal, Klarna]

  • Shipping carriers: [e.g., DHL, PostNL, UPS]

  • Email service providers: [e.g., Mailchimp, Klaviyo]

  • Analytics services: [e.g., Google Analytics]

We will never sell your data to third parties.

 

 

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

You can request deletion of your data at any time by contacting us at info@charlottegracejewellery.com .

 

 

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control or disable cookies via your browser settings.

Types of cookies we use:

  • Essential cookies

  • Analytics cookies

  • Advertising cookies (e.g., Google Ads, Meta)

You can opt out of Google’s use of cookies by visiting https://adssettings.google.com.

 

 

8. Your Rights

Depending on your location, you may have the following rights:

For EU/EEA Residents (GDPR)

  • Right to access, correct, or delete your personal data

  • Right to data portability

  • Right to restrict or object to processing

  • Right to lodge a complaint with a supervisory authority

For California Residents (CCPA)

  • Right to know what personal data we collect

  • Right to request deletion

  • Right to opt out of the sale of personal data (we do not sell data)

  • Right to non-discrimination for exercising privacy rights

 

 

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

 

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.

 

 

11. Children’s Privacy

Our website is not intended for individuals under the age of [13/16]. We do not knowingly collect data from children.

 

 

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the date of the last revision.

 

 

13. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Email: info@charlottegracejewellery.com

Mailing Address: 30 N Gould St Ste R, Sheridan, WY 82801

Phone: +1 2533 995394